Monday, June 5, 2017

Courtesy Chevrolet, Broussard, La. Hwy 90

So, it all started with a need for a vehicle. I detest shopping for a car. It means one has to deal with a car salesmen, usually noted as a "snake oil salesmen".

I drove to Baton Rouge for my first encounter. A note here to buyer: If you are looking for a used vehicle with low mileage, make sure you buy that vehicle from a dealer that DEALS in that brand. You will then get the remaining warranty on that vehicle. Should you select a vehicle from a dealer that does not SELL THAT VEHICLE among his new car lineup, you will forfeit remaining warranty on that vehicle and the snake oil salesmen will try to sell you an extended warranty for 2000.00!

The things I have learned on this car buying trip are priceless and that little ruse of the warranty was one of them.

Besides the tax, title and license, the dealership collects a fee of 220.00 for doing the paperwork!! Oh, you thought that was free? You didn't know that one of the charges in that total was for notary to sign that paperwork? I was told two different stories when I tried to pin down the dealership on this charge. One explanation was that the state of Louisiana demanded this payment for the paper work they would have to do when the car was taxed and licensed. (and I thought those state workers were paid a salary already!). The other explanation was that the people that worked at the dealership had to charge this for the paperwork they did. This explanation became a little fuzzy as the salesmen tried to put his spin on it.

After many trips to different car lots, I settled on a little white Hyundai Elantra SE 2016. Telling the salesmen that the grandson would have to drive this car for 8 hrs. back to Corpus Christi, didn't inspire this salesmen to alert me that the car did not come with a spare tire and jack? I had no idea that this was the norm now among vehicle manufacturers. Apparently keeping up with all the safety requirements demanded of them, putting a spare tire in the vehicles not only saves them money but apparently does not relate to a safety hazard should one have a flat tire in the desert in a scorching hot summer!
When I examined this vehicle, I especially noted the tires on it. I always do this when inspecting a vehicle I'm interested in. It's a cost that I can predict I might encounter along with the purchase price of the car.

The tires were in excellent condition. He wouldn't need to replace for  many miles later.

Wrap it up. I'll take it. The salesmen left me sitting in her cubicle while she said the finance manager was going to see me as soon as he can. His spiel was to try to talk me into buying an extended  warranty. I listened to his horror stories for 30 minutes. He stressed how cheap it was and when he gave me the total of 2000.00 dollars I smiled and declined.
Meanwhile, while waiting on him, I could see out the glass window to where the Hyundai was parked and noted the salesmen getting in the car and rushing it to the back of the dealership to the mechanics. When asked why it was going back to the mechanics, she said they would be checking it out. This is strange for a dealership. I'm sure all the cars on their lots that are SLIGHTLY used have been thoroughly checked out BEFORE being offered to the public.

A few days later we picked up the car. Another day passed and when I checked the tires on this car, I found they were NOT the tires that were on the car when I first test drove it and then I realized why this auto was hastly taken back to the mechanics shop. The tires were changed to worn tires that would need to be replaced by the buyer.

Courtesy Chevrolet is NOT a courtesy to anyone. Let the buyer beware!

No comments:

Post a Comment

Comments are moderated to prevent spam posters. Leave a comment! It's nice to know you visited!